Disclosures

This page sets out key disclosures relating to the services provided by Mask Virtual Assets Exchange LLC ("Metra", "we", "us", "our"), including important regulatory, risk, conflict of interest and operational information that Clients should review before using our services.

The full, regulator-approved disclosure text is provided as a downloadable PDF document. It forms an integral part of the client documentation alongside our Terms of Service, Client Asset Safeguarding Policy, Risk Disclaimers and Schedule of Fees.

Download Disclosures (PDF)

If you are unable to access the PDF or require an alternative format, please contact our compliance team at compliance@metra.ae.

Summary of Key Disclosure Themes

• Regulatory Status: Information on Metra’s licensing status, regulatory framework and relevant supervisory authorities.
• Nature of Services: Description of the brokerage, trading and related services that Metra provides in relation to Virtual Assets.
• Risk Factors: High-level description of the main risks associated with Virtual Assets, including market, liquidity, technology and counterparty risks.
• Conflicts of Interest: How actual or potential conflicts of interest are identified, managed and mitigated.
• Use of Third Parties: Disclosures regarding the use of custodians, liquidity providers, banks and other third-party service providers.
• Client Classification and Eligibility: Information on how clients are classified and any eligibility criteria that may apply.
• Complaints and Escalation: A summary of how clients can raise concerns or complaints and how these are handled.

This summary is provided for convenience only. In the event of any inconsistency, the detailed wording in the Disclosures PDF prevails.