Company Disclaimer & Disclosures

The virtual assets, including but not limited to cryptocurrencies, may lose their value in part or in full. These assets are subject to extreme price volatility, which means their values can fluctuate significantly over short periods.

Metra believes in transparency and wants to ensure that our users are fully aware of the potential risks associated with virtual assets. Please take note of the following key points:

Value volatility and loss

• Volatility: Virtual assets can experience extreme price fluctuations, meaning they can rapidly increase or decrease in value.
• Potential loss: There is a risk that virtual assets may lose their value in part or in full. Investors should be aware that their investments can decrease significantly or become worthless.

Transferability and irreversibility

• Transfer limitations: Virtual assets may not always be transferable. There might be instances where transferring assets is restricted or not possible.
• Irreversible transfers: Some virtual asset transfers are irreversible. Once a transaction is made, it cannot be undone, and any incorrect transfers may result in permanent loss of assets.

Liquidity concerns

• Liquidity risk: Virtual assets may not always be liquid. This means that there might be limited opportunities to buy or sell these assets quickly without affecting their price.

Privacy and public records

• Non-private transactions: Some transactions involving virtual assets are not private and may be publicly recorded on Distributed Ledger Technologies (DLTs), such as blockchain. Transaction details could be accessible to the public and could potentially compromise user privacy.

Fraud, manipulation, and theft

• Fraud and manipulation: Virtual assets may be subject to fraudulent schemes or manipulation, which can affect their value and integrity.
• Theft and hacks: There is a risk of virtual assets being stolen through hacks or other targeted schemes. Unlike traditional assets, virtual assets may not benefit from legal protections or insurance coverage, making recovery difficult in case of theft.

We strongly advise all clients to conduct thorough research and seek professional advice before engaging in virtual asset transactions. Understanding these material risks is crucial for making informed decisions and managing your exposure to potential financial losses.

• Nature of conflicts: Conflicts may arise due to relationships with other entities, financial interests, or providing services to multiple parties with differing interests.
• Management of conflicts: Policies and procedures identify, manage, and mitigate conflicts through assessments, training, and controls for fair decision-making.
• Disclosure of specific conflicts: Actual or potential conflicts related to our activities are disclosed in a timely manner, including the nature, involved parties, and steps to manage them.

For more details, please refer to our Conflict of Interest Policy.

We are committed to safeguarding personal data in compliance with applicable laws and regulations. Our Privacy Policy explains how we collect, use, share, and protect our clients' information and our clients' rights regarding their data. This applies to all interactions with our website and services, including data processed by third parties on our behalf.

For more details, please refer to our Privacy Policy.

• ABC governance: We conduct business ethically and in compliance with applicable laws and regulations related to bribery and corruption.
• ABC guidelines and tolerance: Zero-tolerance for bribery or corruption, direct or indirect. All staff must report suspected instances.
• Consequences of policy breach: Breaches may result in disciplinary action and legal consequences.
• Payments, gifts, and hospitality: Prohibitions include offering or accepting payments or valuables to gain a business advantage, facilitating payments, or retaliating against reporters.

For more details, please refer to our Anti-Bribery & Corruption Policy.

We have established and published methods of contact for receiving reports of any violation or possible violation of applicable laws and regulations relevant to anti-bribery and corruption. Reports may be made in person or anonymously.

• Line Manager and/or Head of Human Resources
• Email: compliance@metra.ae
• Mailing address: Dubai, United Arab Emirates
• Contact number: 043987774

At Metra, we are committed to handling all customer complaints fairly and efficiently. We strive to investigate all issues thoroughly, provide clear communication throughout the process, and implement appropriate solutions to maintain the highest standards of service and client satisfaction.

Metra is committed to resolving client complaints promptly, fairly, and transparently. Complaints will be acknowledged within one (1) week and resolved within four (4) weeks, or in exceptional cases within eight (8) weeks, with status updates provided. Clients may submit complaints through multiple accessible channels, and no fees shall be charged for lodging or processing complaints.

To submit a complaint: legal@metra.ae

For more details, please refer to our Complaints Handling Policy.

Metra is committed to the highest standards of integrity, accountability, and transparency. We encourage all employees and stakeholders to raise any concerns through the whistleblowing channels set out in our Whistleblowing Policy. Concerns may be submitted anonymously by emailing support@metra.ae. Metra maintains a zero-tolerance stance toward any form of retaliation against individuals who raise concerns in good faith.

For more details, please refer to our Whistleblowing Policy.

Security measures

• Encryption for data and transactions
• Two-Factor Authentication (2FA) for accounts
• Cold storage for a significant portion of client assets

AML / KYC compliance

• Continuous transaction monitoring and suspicious activity reporting
• Robust KYC procedures; Enhanced Due Diligence where appropriate

Transaction monitoring

• Real-time monitoring with automated alerts and escalation workflows

Operational policies

• Internal controls, privacy policies, and incident response planning

Metra is regulated by the Dubai Virtual Assets Regulatory Authority (VARA). As required under VARA's Market Conduct Rulebook and VARA's Broker-Dealer Services Rulebook, Metra discloses the following regarding its leadership.

The responsible individuals of Metra are:

• Omar Gull, Chief Executive Officer
• Beatrice Waithera Maina, Compliance Officer / Money Laundering Reporting Officer

As of 24 November 2025, no members of the company's Board of Directors or Senior Management have been prosecuted or convicted before the courts of the United Arab Emirates or any other jurisdiction.

We determine the prices of the virtual assets we quote to clients based on current and prevailing prices from different sources, using factors including the supply and demand for the token, market volatility and liquidity, available inventory, order quantity, and trader discretion. Additionally, any applicable fees are transparently disclosed to clients at the time of the transaction.

Metra is committed to ensuring that its practices for order routing and execution remain transparent, fair, and client-oriented. We strive to ensure that orders are executed at the best available price and in accordance with the best standards. We adhere to all relevant regulatory requirements in this regard. We use Fuze and Aquanow as our liquidity providers.

For more details, please refer to our Best Execution Practices.

We do not hold or maintain funds or virtual assets, nor do we provide clearing services for other virtual asset service providers offering broker-dealer services.

We employ robust measures to protect the ownership of client assets held by our firm. All virtual assets are stored using institutional-grade and independently certified custody technology to ensure maximum security. We comply with relevant legal and regulatory frameworks governing the safeguarding of client assets against loss or theft and perform regular audits to verify the integrity of all holdings.

We do not, in the ordinary course of business, refer or introduce clients to other entities or virtual asset service providers. Should any such arrangement occur, it would be entirely ad hoc, with no formalised monetary or non-monetary benefit schemes in place.

We use Hex Trust as a third-party custodian for the safekeeping of client virtual assets.

As part of its broker-dealer operations, Metra currently supports a broad range of virtual assets on its trading platform. The following is the list of virtual assets currently offered:

Symbol	Token name	Reference
1INCH	1inch	CoinMarketCap
AAVE	Aave	CoinMarketCap
ACH	Alchemy Pay	CoinMarketCap
ADA	Cardano	CoinMarketCap
AGLD	Adventure Gold	CoinMarketCap
ALGO	Algorand	CoinMarketCap
ALICE	MyNeighborAlice	CoinMarketCap
ANKR	Ankr	CoinMarketCap
ANT	Aragon	CoinMarketCap
APE	ApeCoin	CoinMarketCap
API3	API3	CoinMarketCap
APT	Aptos	CoinMarketCap
ARB	Arbitrum	CoinMarketCap
ARPA	ARPA	CoinMarketCap
ATOM	Cosmos	CoinMarketCap
AVAX	Avalanche	CoinMarketCap
AXS	Axie Infinity	CoinMarketCap
BAT	Basic Attention Token	CoinMarketCap
BCH	Bitcoin Cash	CoinMarketCap
BETA	Beta Finance	CoinMarketCap
BICO	Biconomy	CoinMarketCap
BNB	BNB	CoinMarketCap
BNX	BinaryX	CoinMarketCap
BSV	Bitcoin SV	CoinMarketCap
BTC	Bitcoin	CoinMarketCap
BTT	BitTorrent	CoinMarketCap
BUSD	Binance USD	CoinMarketCap
BZZ	Swarm	CoinMarketCap
C98	Coin98	CoinMarketCap
CAKE	PancakeSwap	CoinMarketCap
CELR	Celer Network	CoinMarketCap
CFX	Conflux	CoinMarketCap
CHESS	Tranchess	CoinMarketCap
CHR	Chromia	CoinMarketCap
CHZ	Chiliz	CoinMarketCap
CLV	Clover Finance	CoinMarketCap
COMP	Compound	CoinMarketCap
COTI	COTI	CoinMarketCap
CRO	Cronos	CoinMarketCap
CRV	Curve DAO Token	CoinMarketCap
CTSI	Cartesi	CoinMarketCap
CVC	Civic	CoinMarketCap
CVP	PowerPool	CoinMarketCap
DAI	Dai	CoinMarketCap
DAR	Mines of Dalarnia	CoinMarketCap
DASH	Dash	CoinMarketCap
DEGO	Dego Finance	CoinMarketCap
DENT	Dent	CoinMarketCap
DODO	DODO	CoinMarketCap
DOGE	Dogecoin	CoinMarketCap
DOT	Polkadot	CoinMarketCap
DUSK	Dusk	CoinMarketCap
DYDX	dYdX	CoinMarketCap
EGLD	MultiversX	CoinMarketCap
ENJ	Enjin Coin	CoinMarketCap
ENS	Ethereum Name Service	CoinMarketCap
EOS	EOS	CoinMarketCap
ERN	Ethernity Chain	CoinMarketCap
ETC	Ethereum Classic	CoinMarketCap
ETH	Ethereum	CoinMarketCap
FIL	Filecoin	CoinMarketCap
FLOW	Flow	CoinMarketCap
FLUX	Flux	CoinMarketCap
FOR	ForTube	CoinMarketCap
FRONT	Frontier	CoinMarketCap
FTM	Fantom	CoinMarketCap
FTT	FTX Token	CoinMarketCap
GALA	Gala	CoinMarketCap
GHST	Aavegotchi	CoinMarketCap
GMT	GMT	CoinMarketCap
GRT	The Graph	CoinMarketCap
HBAR	Hedera	CoinMarketCap
HIGH	Highstreet	CoinMarketCap
HOT	Holo	CoinMarketCap
HT	Huobi Token	CoinMarketCap
HUSD	HUSD	CoinMarketCap
ICP	Internet Computer	CoinMarketCap
ID	SPACE ID	CoinMarketCap
IMX	Immutable	CoinMarketCap
IOTA	IOTA	CoinMarketCap
IOTX	IoTeX	CoinMarketCap
JASMY	JasmyCoin	CoinMarketCap
JST	JUST	CoinMarketCap
JUV	Juventus Fan Token	CoinMarketCap
KEEP	Keep Network	CoinMarketCap
KEY	SelfKey	CoinMarketCap
KNC	Kyber Network Crystal	CoinMarketCap
KP3R	Keep3rV1	CoinMarketCap
KSM	Kusama	CoinMarketCap
LINK	Chainlink	CoinMarketCap
LOOKS	LooksRare	CoinMarketCap
LRC	Loopring	CoinMarketCap
LTC	Litecoin	CoinMarketCap
LTO	LTO Network	CoinMarketCap
LUNA	Terra	CoinMarketCap
LUNC	Terra Luna Classic	CoinMarketCap
MANA	Decentraland	CoinMarketCap
MASK	Mask Network	CoinMarketCap
MATIC	Polygon	CoinMarketCap
MBOX	MOBOX	CoinMarketCap
MC	Merit Circle	CoinMarketCap
MDX	Mdex	CoinMarketCap
MKR	Maker	CoinMarketCap
MLXC	Marvellex Classic	CoinMarketCap
NEAR	NEAR Protocol	CoinMarketCap
NFT	AINFT	CoinMarketCap
NVA	NoVa Battles	CoinMarketCap
O3	O3 Swap	CoinMarketCap
OG	OG Fan Token	CoinMarketCap
OKB	OKB	CoinMarketCap
OMG	OMG Network	CoinMarketCap
ONG	Ontology Gas	CoinMarketCap
ONT	Ontology	CoinMarketCap
OOKI	Ooki Protocol	CoinMarketCap
OP	Optimism	CoinMarketCap
OXT	Orchid	CoinMarketCap
PAX/USDP	Pax Dollar	CoinMarketCap
PAXG	PAX Gold	CoinMarketCap
PEOPLE	ConstitutionDAO	CoinMarketCap
PEPE	Pepe	CoinMarketCap
PLA	PlayDapp	CoinMarketCap
POND	Marlin	CoinMarketCap
PORTO	FC Porto Fan Token	CoinMarketCap
POWR	Powerledger	CoinMarketCap
PSG	Paris Saint-Germain Fan Token	CoinMarketCap
PYR	Vulcan Forged	CoinMarketCap
QI	BENQI	CoinMarketCap
QNT	Quant	CoinMarketCap
QTUM	Qtum	CoinMarketCap
RARE	SuperRare	CoinMarketCap
RDNT	Radiant Capital	CoinMarketCap
REN	Ren	CoinMarketCap
REQ	Request	CoinMarketCap
RNDR	Render	CoinMarketCap
SAND	The Sandbox	CoinMarketCap
SANTOS	Santos FC Fan Token	CoinMarketCap
SFP	SafePal	CoinMarketCap
SHIB	Shiba Inu	CoinMarketCap
SLP	Smooth Love Potion	CoinMarketCap
SNX	Synthetix Network Token	CoinMarketCap
SOFI	RAI Finance	CoinMarketCap
SOL	Solana	CoinMarketCap
SPELL	Spell Token	CoinMarketCap
SQUID	Squid Game	CoinMarketCap
SRM	Serum	CoinMarketCap
STX	Stacks	CoinMarketCap
SUI	Sui	CoinMarketCap
SUN	SUN Token	CoinMarketCap
SUSHI	SushiSwap	CoinMarketCap
SXP	Solar	CoinMarketCap
TFUEL	Theta Fuel	CoinMarketCap
THETA	Theta Network	CoinMarketCap
TLM	Alien Worlds	CoinMarketCap
TON	Toncoin	CoinMarketCap
TRX	TRON	CoinMarketCap
TVK	Terra Virtua Kolect	CoinMarketCap
UNI	Uniswap	CoinMarketCap
USDC	USD Coin	CoinMarketCap
USDT	Tether	CoinMarketCap
USTC	TerraClassicUSD	CoinMarketCap
VET	VeChain	CoinMarketCap
VGX	VGX Token	CoinMarketCap
VOXEL	Voxies	CoinMarketCap
VRA	Verasity	CoinMarketCap
VTHO	VeThor Token	CoinMarketCap
WIN	WINkLink	CoinMarketCap
WLD	Worldcoin	CoinMarketCap
WOO	WOO Network	CoinMarketCap
XCH	Chia	CoinMarketCap
XLM	Stellar	CoinMarketCap
XMR	Monero	CoinMarketCap
XRP	XRP	CoinMarketCap
XTZ	Tezos	CoinMarketCap
YFI	yearn.finance	CoinMarketCap
YFII	DFI.Money	CoinMarketCap
YGG	Yield Guild Games	CoinMarketCap

* This list is subject to change. Assets may be added or removed in accordance with Metra's Virtual Asset Standards and applicable VARA requirements.