Last updated: September 2025
Information we collect
Metra collects personal and business information from clients and prospective clients for the purposes of onboarding, KYC/KYB compliance, service delivery, and regulatory reporting. This may include identification documents, contact information, financial information, and transaction data.
How we use information
- To onboard and verify clients in accordance with AML/CFT and VARA requirements.
- To provide, manage, and improve our services.
- To meet our legal, regulatory, and reporting obligations.
- To communicate with clients about their accounts and our services.
Data sharing
We may share your information with regulators (including VARA), custodians, liquidity providers, and other service providers as required for the delivery of our services or to comply with legal obligations. We do not sell personal data.
Data retention
We retain personal data for as long as required by applicable law, regulation, and our internal policies, including VARA record-keeping requirements.
Your rights
Subject to applicable law, you may have rights to access, correct, or request deletion of your personal data. Contact us at [email protected] to make a request.
Contact
For privacy-related queries: [email protected]